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Normally, if you su to another user from root and try to resume that other user's screen session, you will get an error like "Cannot open your terminal '/dev/pts/0' - please check." This is because the other user doesn't have permission for root's pty. You can get around this by running a "script" session as the new user, before trying to resume the screen session. Note you will have to execute each of the three commands separately, not all on the same line as shown here.
Credit: I found this at http://www.hjackson.org/blog/archives/2008/11/29/cannot-open-your-terminal-dev-pts-please-check.
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